Frequently Asked Questions

ProCore Capital Inc. is a U.S.-incorporated international investment and capital management company serving global markets. It completed its U.S. corporate registration on May 5, 2020, and completed corresponding MSB-related filings, laying the foundation for a formal compliance framework, international expansion, and institutional cooperation. The company focuses on global financial-market research, investment advisory, asset-allocation support, digital-asset research, corporate and institutional consulting, fintech solutions, and risk-management services. Its operating principles are professional, prudent, transparent, compliant, and long-term.

MSB registration should be disclosed accurately based on actual registration status and applicable business scope. It does not constitute a guarantee by any regulator of the company’s investment capability, product returns, or operational safety.

At the heart of ProCore Capital lies our proprietary AI-driven trading engine, an autonomous system operating on a decentralized blockchain framework. This advanced engine continuously optimizes trade execution using deep reinforcement learning, quantum analysis, and multi-layered predictive algorithms that dynamically adjust to evolving market conditions. It processes billions of data points in real time, identifying high-probability cryptocurrency trades with a historically observed win rate exceeding 80%. The ability to adapt instantly to market volatility and execute precision trades within milliseconds provides a significant competitive advantage in cryptocurrency markets, with the goal of maximizing profitability for our investors.

To support the expansion of our decentralized AI infrastructure, we have launched an exclusive AI trading investment plan with a daily return of approximately 2.75% and a 30-day compounded total return of up to 125.5%. This opportunity is limited. The plan is designed to encourage broad participation, with a minimum investment of $100 and a focus on delivering stable, predictable daily returns. After becoming a VIP, each investor will receive an official VIP level certificate as proof of their team rank, providing an added layer of assurance. Earnings can be withdrawn in USDT with no hidden fees or withdrawal limits, and the platform does not charge taxes or any other additional fees, allowing investors to retain 100% of their returns.

ProCore Capital Inc. completed its U.S. corporate registration on May 5, 2020. Building on that corporate entity, the company has focused first on internal governance, research processes, client-onboarding standards, and risk-management systems, and continues to develop an integrated operating platform for research, risk control, technology, compliance, client service, and institutional cooperation.

Global financial markets have been undergoing profound change, as traditional capital markets converge with financial technology and as artificial intelligence, big data, blockchain, and digital asset-management tools reshape investment research, risk control, and client service. Investors face rising information complexity: macroeconomic shifts, monetary policy, geopolitics, industry cycles, technological innovation, and market sentiment interact in ways that make decisions more difficult, while regulatory requirements also differ across countries and regions.

Many investors can access large volumes of market information yet lack a systematic analytical framework, leaving them more exposed to short-term price moves, sentiment, and unofficial commentary. Enterprises and institutions place greater emphasis on global market research, asset-risk assessment, capital-allocation efficiency, data analysis, and cross-border compliance management.

ProCore Capital Inc. was established in this context. The company seeks to reduce information barriers through professional research, systematic risk control, and fintech tools, and to provide clients with clearer, more rational, and longer-term investment support. After incorporation, its priority has not been simply to expand assets under management, but first to build stable internal governance, research processes, client-onboarding standards, and risk-management policies. On that foundation, the company will gradually expand global partnerships with investment institutions, fintech firms, professional-services providers, and real-economy businesses.

ProCore Capital Inc. believes that future competitiveness in the investment industry will no longer rest on capital scale alone. It will also depend on research depth, technological efficiency, risk identification, compliance capability, global resource integration, and the ability to serve clients over the long term.

ProCore Capital employs the same warranties, authentication protocols, and best practices used by leading banks and financial institutions. These measures ensure comprehensive protection of your investment and reinforce our commitment to transparency and trust. We also engage respected independent organizations to verify our security, compliance, and corporate standing.

Yes. ProCore Capital Inc. is a legally established company registered in the United States on May 5, 2020. The company has also completed corresponding MSB-related filings. MSB registration should be disclosed according to actual status and applicable business scope and does not constitute a regulatory guarantee of investment capability, product returns, or operational safety. Incorporation records and related corporate details are available upon request from the Support Center.

ProCore Capital Inc. is headquartered in the United States. Client services are delivered online 24/7. Registered address details and corporate documents are available upon request from the Support Center.

ProCore Capital guarantees that your investments are safe, as our bank-level security is backed by the required insurance coverage to ensure reliable client protection against any losses.

ProCore Capital is open to everyone—individuals and registered businesses from all countries—without restrictions. Anyone, regardless of nationality, residence, or age, can create a free account and begin investing with us. There are no geographic, legal, or sanction-related limitations on participation.

To become a ProCore Capital member, select Open Account, complete the short registration form, and confirm your email by clicking the secure verification link we send; once verified, you can sign in immediately and, for added protection, enable two-factor authentication in the Security Center—if the verification email doesn’t arrive within a few minutes, please check your spam/junk folder or request a new link.

To keep your ProCore Capital account secure, use a unique, strong password (12 characters with upper- and lowercase letters, numbers, and symbols) and never reuse it; consider a reputable password manager. Enable two-factor authentication (2FA) and never share one-time codes with anyone.” Access only from trusted devices and networks—avoid public computers and unsecured Wi-Fi; if it’s unavoidable, use a private window, don’t save credentials, and sign out completely. Keep your email account (used for verification) locked down, update your OS and browser regularly, and use reputable anti-malware. Always confirm you’re on the official ProCore Capital domain, and contact us immediately if you notice anything suspicious.

If you suspect unauthorized access, first use Account Recovery on the sign-in page to regain access; once signed in, immediately change your password and PIN in Settings, enable or reset 2FA, and sign out of all other sessions; if you cannot sign in, contact the Support Center from your registered email and request urgent account recovery—include your username and the answer to your security question (never share passwords or one-time codes); after recovery, secure your email account, update your devices and run reputable anti-malware, and review recent activity and withdrawal settings to ensure nothing has been altered.

Add [email protected] to your contacts, check spam/junk, and request a new link; if you still don’t receive emails, open a ticket from another address and include your username.

To update your email, submit a request through the Support Center with your username, current email, new email, and the answer to your security question; for your protection we’ll complete the change within 48 hours, then send a confirmation.

Use Account Recovery by selecting “Forgot your username or password?” on the sign-in page (or Account Recovery in the top menu), enter the email used at registration, and submit; we’ll send a confirmation link and, after you confirm, a second email with your username. If the email doesn’t arrive within a few minutes, check your spam/junk folder or request a new link; if you no longer have access to that email, contact the Support Center for alternate verification.

On the sign-in page, click “Forgot your username or password?” (or Account Recovery in the top menu), enter the email address or username you used to register, and submit; we’ll send a confirmation link—after you confirm, you’ll receive a follow-up email with a new temporary password (or a secure link to set one). Sign in and change your password immediately in Settings (and consider enabling 2FA). If the email doesn’t arrive within a few minutes, check your spam/junk folder or request a new link; if you no longer have access to your registered email, contact the Support Center for alternate verification.

To change, reset, or request a new PIN code, please submit a request through the Support Center. For security purposes, all PIN code change or reset requests must include your security question and the corresponding answer to verify your identity.

Sign in to your account, open Report an Issue in the member area, choose 2FA Reset, and submit the form with your username and required verification details; for your protection we’ll verify your identity and complete the reset within 48 hours, then send a confirmation—if you can’t sign in because 2FA is blocking access, submit a 2FA reset request via the Support Center instead; never share passwords or one-time codes, and after the reset, re-enable 2FA and securely store the new secret (and backup codes) in a password manager.

First confirm you’re on the official ProCore Capital domain and that your username/password are correct (check Caps Lock). Update your browser, then clear cookies/cache for winvest.com or try a private window; temporarily disable extensions that might block sign-in, CAPTCHA, or 2FA. If 2FA codes fail, ensure your device time is set automatically and resync your authenticator. If you still can’t access your account, use Account Recovery on the sign-in page and add [email protected] to your contacts so the emails arrive (check spam/junk). If recovery emails don’t arrive or access remains blocked, contact the Support Center from your registered email with your username—never share your password or one-time codes.

No—ProCore Capital permits one account per individual; creating duplicate, shared, or self-referred accounts is prohibited and may result in closure of the extra accounts and forfeiture of related benefits. If you need access for a registered business or team, please contact the Support Center to discuss authorized options.

Your balances, earnings, and activity log update in real time—typically within seconds—and you can access the member area 24/7/365 to monitor every action with clear timestamps; if scheduled maintenance affects live updates, a notice will appear in the member area.

Sign in to the member area and open Transaction History (or the specific pages—Deposits, Withdrawals, Earnings, Commissions, Investments) to review all entries with timestamps, amounts, and statuses; you can filter or search by date or type, and if you need a downloadable statement, contact the Support Center.

Opening a ProCore Capital account is free—there are no setup, hidden, or maintenance fees; you can register and keep your account at no cost, and the only potential charges you may see are standard blockchain network fees when transferring cryptocurrency to or from your wallet (not charged or marked up by ProCore Capital).

No— For your protection and privacy opening a ProCore Capital account is free and doesn’t require ID verification at sign-up.

Yes—register and verify your email now; you can add your cryptocurrency wallet details (e.g., your Bitcoin address) anytime before making a deposit or requesting a withdrawal. In the member area, open Settings → Payout Methods (or follow the prompt during Deposit/Withdrawal) to add or update your address—changes may require additional verification for security. For best protection, enable two-factor authentication (2FA); if you need guidance on setting up a wallet, see Getting Started or contact the Support Center.

For security and fraud prevention, high-risk fields—such as your username and primary contact email—are locked from self-service edits; to update them, submit a request via the Support Center from your registered email, include your username and the answer to your security question (never share your password or 2FA codes), and we’ll verify your identity and confirm the change; routine profile items (e.g., display name, phone, preferences) can be updated anytime in Settings.

Yes—submit a deletion request via the Support Center from your registered email; we’ll anonymize and erase personal data.

Deposits are accepted in Bitcoin (BTC). Earnings can be withdrawn in USDT with no hidden fees or withdrawal limits.

First open an account, then sign in to the member area and go to Make an Investment page; choose your payment method (e.g., Bitcoin), enter the amount (minimum $100), review the plan terms, and confirm to generate your unique deposit address/QR—send the funds, and once network confirmations complete, the 30-day plan begins with approximately 2.75% daily compounded growth; you can also top up from your Available Balance if present—always enable 2FA and double-check the payment address before sending.

Crypto deposits are credited automatically once the required blockchain confirmations are reached—typically within 12 hours—and then appear in Account Overview and Active Investments; your 30-day term begins at the posting time. Network conditions can occasionally delay posting (up to ~24 hours); if it still hasn’t appeared after that, please submit the Report an Issue form with your username and transaction hash (TXID), and we’ll investigate and resolve it within 24 hours.

Crypto deposits are credited automatically once the required blockchain confirmations are reached—typically within 12 hours—and then appear in Account Overview and Active Investments; your 30-day term begins at the posting time. If it hasn’t appeared yet, verify the transaction (TXID) was sent to your unique deposit address and has sufficient network fee; network congestion can delay posting (up to ~24 hours). If it’s still missing after 24 hours, submit the Report an Issue form with your username and TXID, and we’ll investigate and resolve it within 24 hours.

No, Your dashboard provides unique BTC addresses, we recommend generating a fresh address for each deposit for privacy and faster reconciliation.

Amounts below the plan minimum won’t activate an investment; you can top up to reach $100 and the plan will begin once the combined amount posts.

We currently offer a single plan with approximately 2.75% daily return over 30 calendar days (compounded total return of up to about 125.5%), available with a minimum principal of $100; you can enroll anytime from the member area.

The plan runs for 30 calendar days, with returns credited daily (7 days a week) for the full 30-day period, beginning once your deposit is confirmed.

The minimum to start is $100 USD, and the standard maximum per account is $100,000,000 USD; larger allocations may be considered on request.

Sign in to the member area and open Account Overview to see your current principal, and accrued earnings; for itemized details, go to Transaction History → Earnings (or the relevant pages such as Investments, Withdrawals, and Commissions) to review each credit with timestamps, amounts, and statuses—balances update in near real time, with returns credited daily for 30 calendar days; you can filter by date.

Yes—you can make additional investments whenever you wish, with no limit on the number of deposits per account; each deposit is processed independently, posts to Account Principal once confirmed, and begins its own 30-day term with approximately 2.75% daily compounded growth; start from Make an Investment, choose your payment method, and fund at or above the $100 minimum—always verify the deposit address and keep 2FA enabled for security.

Yes—sign in and go to Make an Investment, choose Source: Account Balance/Internal, select the relevant balance, enter the amount (minimum $100), and confirm; the reinvested funds move to active investments and begin their own 30-day term with approximately 2.75% daily compounded growth, compounding alongside your existing deposits—be sure to review your selections and keep 2FA enabled for security.

Additional deposits are treated as separate investments—each one starts its own 30-day term upon confirmation, compounds at approximately 2.75% daily based on its individual start date, and cannot be merged with other deposits; you’ll see each deposit listed separately in Active Investments and Transaction History, allowing you to add funds anytime without altering the schedule of existing deposits.

The Principal Amount is the total capital actively allocated to your plan and used to calculate daily earnings; it includes funds you deposit in cryptocurrency, amounts you reinvest from your Available Balance, and compounded growth during the term. Each deposit runs for a 30-calendar-day term starting when it posts; returns compound daily throughout the term. At maturity, daily credits stop and your ending capital reflects the compounded growth of approximately up to 125.5%; you may withdraw available balances or start a new deposit at any time, and each new deposit begins its own 30-day term.

No—there is no separate principal payout at maturity. Capital compounds daily at approximately 2.75% over the 30-day term, so by maturity your balance already reflects principal plus compounded profit (up to about 125.5% total return); you may withdraw available funds or reinvest into a new deposit.

At the end of the 30-day term, the plan closes and daily credits stop; your Available Balance reflects the compounded ending capital, which you can withdraw per normal rules or reinvest; you can start a new deposit at any time—each deposit begins its own 30-day term and appears separately in your history.

Your balances and earnings update in real time—typically within seconds—24/7/365; sign in anytime to view the latest credits with precise timestamps in Account Overview and Transaction History.

Your first daily profit is credited within 24 hours of your deposit becoming active—i.e., after required blockchain confirmations and once it appears in Active Investments; thereafter, earnings post every 24 hours for the remainder of the 30-day term. If you don’t see the first credit 24 hours after activation, please submit the Report an Issue form with your details.

First confirm your deposit is active (listed in Active Investments) and that you’re still within the 30-day term; earnings post every 24 hours from the activation timestamp shown in your dashboard, so check Transaction History → Earnings for the exact time of the last credit and allow a full 24 hours. If it’s been more than 24 hours, there’s no maintenance notice in the member area, and the term hasn’t ended, submit the Report an Issue form with your username and the relevant information—we’ll investigate and resolve it within 24 hours.

Your daily total is the sum of separate 24-hour credit cycles for each active deposit. Every time you invest or reinvest, a new 30-day contract starts with its own activation timestamp; if you check before all deposits reach their next-credit time, the day’s total can appear lower and will normalize once all credits post. Deposits that mature (day 30) stop generating daily credits, and referral commissions post independently and may vary. Review Active Investments for each deposit and Transaction History → Earnings for timestamps; deposits cannot be merged. If any deposit has gone over 24 hours without a credit and there’s no maintenance notice, submit Report an Issue with your username and the relevant information and we’ll resolve it within 24 hours.

Use the Investment Calculator on our homepage or the Advanced Calculator to project your earnings; for a quick estimate, apply approximately 2.75% (0.0275) to each active deposit’s current compounded capital for that day’s credit, then sum across deposits—remember, every new deposit or reinvestment starts its own 24-hour cycle from its activation time, so your total may vary during the day; the exact credited amounts are shown in Account Overview and Transaction History → Earnings.

No—your plan is calculated in USD. When you deposit BTC, we convert it to a USD notional at the real-time rate and credit daily earnings against that USD value for the 30-day term; when you withdraw in USDT (or other supported methods), we settle from your USD balance at the prevailing rate. BTC price changes won’t affect your USD returns.

Daily returns already compound within each active deposit over the 30-day term. You can also manually reinvest available balances and referral commissions into a new deposit at any time (minimum $100); each reinvestment starts its own 30-day term and cannot be merged with existing deposits.

Our AI trading performance is designed to support approximately 2.75% daily compounded growth for client plans (up to about 125.5% over 30 days). Internal trading results are managed to stay above client plan rates so we can securely deliver the returns stated on the site.

ProCore Capital’s Referral Program rewards you for introducing new clients through a multi-level structure: you earn commissions on deposits from your direct referrals (Level 1) and additional commissions from their networks (Levels 2 and 3). Participation is free for verified members; in the member area you’ll find your unique referral link, compliant promotional assets, and real-time tracking of clicks, sign-ups, deposits, and payouts. Commissions can be withdrawn or reinvested under standard terms. Exact rates, qualification rules, and any campaign tiers are displayed in your dashboard and may change over time. Self-referrals, fraudulent activity, and unsolicited messaging are prohibited—always follow our Anti-Spam Policy and applicable laws.

Any ProCore Capital member with at least one active deposit is eligible to participate in our three-level Referral Program; you’ll find your unique referral link and real-time tracking in the member area, and commissions are earned on deposits from direct referrals (Level 1) and their networks (Levels 2 and 3).

ProCore Capital’s three-level program pays 5% on deposits from your direct referrals (Level 1), 2% from their referrals (Level 2), and 1% from Level 3; commissions are credited automatically when a referred deposit becomes active and appear in your dashboard to withdraw or reinvest under standard minimums. After you have an active deposit, you’ll find your unique referral link and Referral ID in the member area; share compliant banners or text links to invite others. Tracking uses cookies when available; if a prospect has cookies disabled, ask them to enter your Referral ID at sign-up to ensure attribution. Self-referrals, and duplicate accounts are prohibited.

Yes—eligibility requires at least one active deposit. Once active, you can share your unique referral link and earn 5% / 2% / 1% on deposits from Levels 1—3, with commissions credited automatically and available to withdraw or reinvest under standard terms; self-referrals and duplicate accounts are prohibited, and all promotion must comply with our Anti-Spam Policy.

Open an account and ensure you have an active deposit, then open Referral Rewards (or Marketing Tools) in the member area to copy your unique referral link and Referral ID and download approved banners; share your link on your website, social channels, email, and messaging apps with clear, compliant explanations of ProCore Capital, and ask prospects to enter your Referral ID at sign-up to ensure attribution; track clicks, sign-ups, deposits, and payouts in your dashboard, and once a referred deposit becomes active your commissions (5% / 2% / 1% for Levels 1—3) are credited automatically and can be withdrawn or reinvested under standard terms.

Commissions are credited automatically to your Available Balance once a referred deposit becomes active; you can withdraw them anytime after reaching the $1 minimum (ProCore Capital charges no withdrawal fee; standard network fees may apply) or reinvest from your internal balance via Invest, and you can track each credit in Transaction History → Commissions.

Your unique referral link and Referral ID are created automatically at sign-up; in the member area, open Referral Rewards (or Marketing Tools) to copy your link, download approved banners and text ads, and view real-time analytics—total and active referrals, Level 1—3 breakdown, clicks, sign-ups, deposits, and credited commissions (which you can withdraw or reinvest under standard terms).

No—self-referrals (including creating multiple accounts for yourself, referring accounts you control, or cycling funds between your own wallets) are strictly prohibited. Any commissions or bonuses generated this way will be voided, and related accounts may be suspended or closed. Referral rewards apply only to genuine new clients who register and invest independently using your link or Referral ID. We employ anti-fraud checks (e.g., device, IP, and funding-source validation) to protect program integrity.

Yes—commissions apply to every qualifying deposit your referrals make, whether funded via external payment (e.g., Bitcoin) or from their Available Balance (reinvestments). Each deposit is credited automatically once active at the applicable tier rates (5% / 2% / 1%), appears in Transaction History → Commissions, and can be withdrawn or reinvested under standard terms. Self-referrals, duplicate accounts, and abusive activity are prohibited.

Commissions post automatically as soon as your referral’s deposit becomes active (after required confirmations) and appear in your Available Balance (“Available to Withdraw”) and in Transaction History → Commissions; you can withdraw or reinvest immediately, subject to the $1 minimum.

No—there’s no cap. You earn 5% / 2% / 1% on every qualifying deposit from your Level 1—3 network as each deposit becomes active, and commissions are credited automatically to your Available Balance to withdraw or reinvest (subject to the $1 minimum).

Referral attribution is locked at sign-up and can’t be changed retroactively. To be linked to a specific referrer, you must register using their unique referral link (e.g., https://winvest.com/?u=username) or, if cookies are disabled, enter their Referral ID during registration. If you created an account under the company or the wrong referrer and the account has no activity (no deposits, no referrals), leave it unused and create a new account with a different email via the correct link; we can’t transfer balances, history, or commissions between accounts, and we can’t add or switch referrers on existing accounts. You can confirm your current attribution in Referrals/Affiliates in the member area.

Yes—household members may open their own ProCore Capital accounts and sign in on the same device, provided each account is registered with a unique name and email and is operated independently; self-referrals are not allowed. For security ensure each account uses its own payout address.

A referral link is your unique tracking URL that identifies you as the referrer; when someone visits ProCore Capital through your link, registers, and funds an investment, the account is attributed to you and commissions are credited automatically (per the 5% / 2% / 1% tiers). You can copy your link and Referral ID in the member area under Referrals/Affiliates, where you’ll also find approved banners and real-time stats.

ProCore Capital’s Global Representative Program is an application-based, elevated tier of our referral ecosystem for qualified partners who promote ProCore Capital in their country or region; approved representatives receive enhanced commission tiers, co-branded marketing assets, priority support, and public listing on our Representatives page, and agree to clear responsibilities—compliant client acquisition, local-language outreach, and participation requires an account in good standing (active deposit recommended) to apply, submit a proposal via the Become a Representative in your member area with your region, languages, channels, audience reach, and links to your sites/social profiles, and we’ll review and respond with next steps.

Eligible candidates are verified ProCore Capital members in good standing who maintain an active deposit of at least $500 and have a minimum of 8 active referrals; to apply, submit the Representative Application via the Become a Representative menu in member area, agree to provide regular phone and email support for your region, and adhere to our Terms— Approved applicants will receive confirmation and onboarding details.

Approved representatives receive an enhanced commission tier of 8% / 2% / 1%, 24/7 priority support with a dedicated manager, and public listing on our Representatives page to build local visibility; we also provide co-branded marketing assets (videos, banners, brochures), guidance on compliant promotion across online channels, and logistical support for offline events such as seminars or workshops, with the potential for co-funding of online/offline campaigns following a brief evaluation—additional advantages may be tailored individually in coordination with our administrative team, subject to program terms and the Anti-Spam Policy.

Global Representatives are expected to expand ProCore Capital’s presence in their region by attracting qualified clients; providing timely client guidance in the local language via phone, email, and messengers; creating and maintaining accurate, compliant local content (e.g., websites/blogs) using approved assets; promoting responsibly across social networks and communities; coordinating or supporting educational events; and adhering to brand standards, our Anti-Spam Policy, and applicable laws—while safeguarding confidential information and sharing periodic activity and market feedback with their dedicated manager. The precise scope and targets are agreed during onboarding to fit each region.

Ensure you meet the eligibility criteria—an active ProCore Capital deposit of $500 or more and at least 8 active referrals—then submit the Representative Application via the Become a Representative from in your member area, briefly outlining your country/region, languages, audience reach, and marketing channels; we’ll review your account, and, if approved, provide onboarding instructions, representative resources, and your public listing.

Approved Global Representatives receive elevated multi-level referral commissions of 8% on direct referrals (Level 1), 2% on their referrals (Level 2), and 1% on Level 3; commissions credit automatically when a referred deposit becomes active and appear in your Available Balance to withdraw (minimum $1) or reinvest under standard terms—rates may vary by campaign, and all activity must comply with our Terms and Anti-Spam Policy (no self-referrals).

Yes—ProCore Capital welcomes qualified regional representatives and individuals. To apply, open account, then submit a proposal via the Support Center (subject: “Representative Application”) or email [email protected] from your registered address, outlining your country/region, languages, audience reach, marketing channels, and relevant experience—with links to your sites/social profiles. Approved representatives may receive enhanced commission tiers, co-branded materials, and listing on our Representatives page; participation requires compliance with our Terms and Anti-Spam Policy and follow up with next steps.

ProCore Capital provides 24/7 coverage through the Support Center, the in-account Report an Issue form, and [email protected], with priority routing for time-critical items like sign-in/2FA, deposits, and withdrawals; every request is handled with security-first verification, clear status updates in your dashboard and by email, and—where applicable—direct help from your dedicated account manager for one-to-one assistance; our knowledge base/FAQ offers instant answers, and we aim to resolve most cases within 24 hours.

Yes. We provide phone support for investors via voicemail. Please include your username and a brief description of your issue in your message. Our team will investigate and do our best to resolve it within 24 hours.

If you have further questions or technical issues that aren’t answered here, please contact us via the Support Center form.